How to Manage Notifications
Notifications are sent via the MOTAR Web Platform and Email to alert users to different events or actions required for their user account.
How to Manage Notifications
View Notifications - MOTAR Web
Notifications can be accessed by CLICKING the BELL icon on the top right of the MOTAR Web header (to the left of the user's profile photo and name).
Unread notifications will be annotated by a RED DOT located over the BELL icon.
Once clicked, the NOTIFICATIONS modal will appear below the BELL icon. This modal will display the user's most recent notifications.
CLICK the SEE ALL NOTIFICATIONS link at the bottom left of the modal to be redirected to a page that displays all notifications. Un-acknowledged notifications will be displayed at the top of the list.
Acknowledge Notifications
Notifications can be acknowledged from two places within MOTAR Web.
CLICK the BELL icon on the top right of the MOTAR Web header (to the left of the user's profile photo and name) to launch the NOTIFICATIONS modal.
From this modal, the user can CLICK the ACKNOWLEDGE ALL link at the top right of the modal to acknowledge and clear all notifications.
Alternatively, the user can CLICK the SEE ALL NOTIFICATIONS link at the bottom left of the NOTIFICATIONS modal to be redirected to a page that displays all notifications.
Note that un-acknowledged notifications will be displayed at the top of the list.
From this page, CLICK the ACKNOWLEDGE ALL button to acknowledge all notifications or CLICK each NOTIFICATION individually to acknowledge them one at a time.
View Notifications - Email
Notifications via email will be sent for events, reminders, actions required, etc. A full list of all notification types that will prompt emails can be seen in the tables below.
Emails are sent to the email address used when establishing the MOTAR Account and/or any alternative emails provided in the MOTAR Portal.
Listed in the email will be the reason for the notification as well as any pertinent links the user may need to address the notification.
Notification Types
There are two types of system-generated notifications: MOTAR Web Platform and email.
Notifications alert the user to different events happening with their user account on the MOTAR Platform.
Currently four MOTAR Services support notifications: Training, Portal, Video, and Studio. Specific events trigger notifications to alert the user to what is happening with their account. Specific details can be found below.
In additional to MOTAR Service support notifications, users will also receive a platform notification when their password has been reset stating, "Password has been successfully reset."
MOTAR Training Notifications:
| Notification Event | Notification Type |
|---|---|
“You have been assigned a new task. UTM [@handle] has assigned [Training Req Name].” | Email & MOTAR Web |
“Student has uploaded a certificate.” | Email & MOTAR Web |
"You have been added to a class." | Email & MOTAR Web |
"You have been transferred to another class." | |
"You have been disenrolled from a class." | Email & MOTAR Web |
"You have been graded." | |
"You have been assigned a task." | Email & MOTAR Web |
“Training Certification expired for [self].” | MOTAR Web |
“Training Certification expired for instructor [@handle].” | MOTAR Web |
“Course has been published.” | Email & MOTAR Web |
“Course has been unpublished.” | Email & MOTAR Web |
Course enrollment requested | |
“[#] user(s) do not have the permission needed to access all the assets within the following Course: [course name]” | Email & MOTAR Web |
“[User’s name] has requested permission to assets within the following course: [course name]” | Email & MOTAR Web |
Certificate earned. | |
“[UTM's Name] has approved your certification for [Task Name].” | MOTAR Web |
“[UTM's Name] has denied your certification for [Task Name] because of [Reason].” | MOTAR Web |
“Instructor [@handle] has a certification in [Certification] that is expiring today. Please renew their certification to prevent it from expiring.” | MOTAR Web |
“Instructor [@handle] has a certification in [Certification] that is expiring in 9 days. Please renew their certification to prevent it from expiring.” | MOTAR Web |
“Instructor [@handle] has a certification in [Certification] that is expiring in 7 days. Please renew their certification to prevent it from expiring." | MOTAR Web |
MOTAR Communities Notifications:
| Notification Event | Notification Type |
|---|---|
“[@handle] has requested to link [Functional Community] and [Functional Community]” | MOTAR Web |
“[@handle] approved link [between Functional Community] and [Functional Community].” | MOTAR Web |
MOTAR Insights Notifications:
| Notification Event | Notification Type |
|---|---|
“[@handle] has uploaded a certificate for [Course]” | Email & MOTAR Web |
MOTAR Portal Notifications:
| Notification Event | Notification Type |
|---|---|
“Your connection with [@handle] has been approved!” | Email & MOTAR Web |
"[@handle] has asked to connect with you." | Email & MOTAR Web |
MOTAR Video Notifications:
| Notification Event | Notification Type |
|---|---|
Video upload successful. | |
Video upload unsuccessful. |
MOTAR Studio Notifications:
| Notification Event | Notification Type |
|---|---|
Welcome to MOTAR Studio | |
App approval. | Email & MOTAR Web |
App rejected. | Email & MOTAR Web |
You've been added to [Studio Org]. | |
Your asset [Asset Name] is no longer the authoritative model in its digital thread tree. | |
“Authoritative model” status of your listing - [Listing Name] has been claimed by someone else. |
MOTAR Insights Notifications:
| Notification Event | Notification Type |
|---|---|
UTM Assigns Task in UTT | Email & MOTAR Web |
Certificate of Training Uploaded | Email & MOTAR Web |
UTM Approves Certificate of Training | |
UTM Denies Certificate of Training | Email & MOTAR Web |
Chat notifications will be implemented in the future!
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